Visit https://tide.com/en-us/contact-us and access the "Live Chat" section.
Proceed to commence a live chat session.
Locate a pack of Tide Pods online, opting for the most expensive option available such as the Spring Meadow with a count of 168.
Inform the live chat representative that you recently purchased a pack of Tide Pods, only to discover that the pods were broken and leaking soap. Express urgency by mentioning that you are a single mother with a son who has an upcoming performance, and due to the faulty Tide Pods, you were unable to clean his clothes. Emphasize your low income status.
When prompted, provide details such as the scent (Spring Meadow) and the count (168) of the Tide Pods.
The representative should request your address through a pop-up window during the live chat. Fill out the necessary information, and you will be notified that a prepaid card equivalent to the value of the Tide Pods will be sent to you.